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Income disclosure statements can help recruits evaluate the Jeunesse business opportunity. This disclosure report is very confusing and leaves out a lot of information. A lot more research is needed to understand what a participant can earn selling Jeunesse.
Costs and Expenses
The Income Disclosure statement mentions a few ways to participate in Jeunesse and two ways to make money. In order to earn retail profits you must purchase a starter kit which has a price of $49.95 and a product package. The least expensive product packages in the US are $199.95. This brings the total cost to get started to at least $249.90 plus shipping. There are starter packages that are over $1,000.
In addition to costs to get started is also an annual renewal fee of $19.95 (which can sometimes be waived). In order to earn commissions, a participant will need to purchase/sell around $160 in a single month and $100 every month.
Distributors do not need to sell the products they purchase in order to meet requirements. This can lead to inventory loading and bonus buying. A better system would be have requirements be based on retail sales. Having ranks and requirements based on purchases alone is a red flag.
Jeunesse makes a clear statement that “distributors will incur expenses.” The report does not give any specifics about the kinds of expenses participants might run into. Jeunesse also does not give any average expenses or other specific amounts for us to consider. With any business, keep in mind expenses like: advertising and promotional expenses, product samples, training, travel, telephone and Internet costs, business equipment, and miscellaneous expenses.
Where are all the distributors?
The income disclosure report on how much people earn is extremely confusing and pretty misleading. First, the numbers only includes people that “chose to build a team” by sponsoring someone. This corresponds to the approximately 9150 that’s referred to throughout the disclosure. Therefore, it’s not clear how many, if any, members are making money without sponsoring anyone. It’s possible to fill in some of the distributors not earning a commission, and those earning less than $245 (see below). But this isn’t the whole story.
|# of Team Builders||Commissions Earned|
Where are the non builders and the retailers?
Where are the rest of the thousands upon thousands of distributors?
But, the above numbers are simply misleading. In 2015, Jeunesse was reporting adding tens of thousands of distributors each month. The growth of the company indicates this is still likely the case. Yet the report only mentions around nine thousand distributors total.
The disclosure doesn’t clearly include distributors who didn’t earn any money from retail sales (or even the ones who did). These numbers also exclude distributors who were inactive for 90 days (even though 2017 was much longer than 90 days). Also, many distributors may have chosen to build a team but didn’t yet sponsor someone in 2017. Those distributors are not included.
Further, this disclosure is broken down by commissions earned rather than rank. This means it is impossible to tell what a distributor needs to do in order to earn these commissions. This is a red flag and bad for evaluating the business.
Buy-back and refunds
Jeunesse mentions a refund policy. However, it’s important to carefully examine the plan’s terms and conditions. For example refund does not include return shipping costs. Products returned after 30 days are subject to a restocking fee and must be “currently marketable.”
Check out the entire buy-back/refund policy in the Jeunesse policies and procedures. They can change and be updated.
The confusing report gives more questions than answers. The information is incomplete and misleading. This makes it impossible to use the Jeunesse Income Disclosure to draw conclusions about the business opportunity. It is full of red flags.
Be sure to ask a lot more questions about the Jeunesse business opportunity before getting involved. Ask for evidence backed data about costs and expenses. Also, look into what participants generally earn from selling Jeunesse products. What do most participants earn (mean, median, minimum, maximum). Try to avoid testimonials and look for evidence of the experience of most distributors.
Jeunesse has had trouble with lawsuits and had to release new/updated Income Disclosures. Based on the income disclosure and the red flags outlined here alone, we suggest avoiding involvement with Jeunesse.
We’re unaffiliated with Jeunesse. Please contact us with any questions or feedback. We’d love to hear from you.
Source: 2018 Jeunesse Income Disclosure statement (Linked from the opportunity menu on the Jeunesse site)
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Income disclosure statements help explain how much money It Works pays people enrolled with the company as Distributors. These are released by the company, and don’t tell they whole story. However, they can give some important information to help evaluate the business opportunity. In October 2018, It Works! still had not released a 2017 disclosure.
Expenses and Costs
It Works! makes an important note about all of the disclosures about income and expenses. Remember, none of the income disclosures should be thought of as profit, to get an idea of profit or take home pay you would need to subtract all expenses. It Works! mentions that these expenses can be pricey.
Note that these figures do not represent a Distributor’s profit, as they do not consider expenses incurred by a Distributor in operation or promotion of his/her business. The [figures] refer to gross (total income before any expenses are deducted). The expenses a Distributor incurs in the operation of his or her It Works! business vary widely. Expenses for distributors can be several hundred or thousands of dollars annually. You should factor in estimated expenses when projecting potential profits. Such operating expenses could include advertising and promotional expenses, product sales, training, travel, telephone and Internet costs, business equipment and miscellaneous expenses.2016 It Works! Income Disclosure Statement (emphasis added)
Who is buying and selling?
The income disclosure says most Distributors received income in 2016. 6.48% of Distributors receive no income at all. The compensation plan lets us know how a Distributor can receive income: through retail sales, sponsoring distributors, and bonuses. For retail sales, “Commissions are paid to the enrolling Distributor on retail orders even if the enrolling Distributor is not commission qualified.” This includes commissions on retail orders for the Distributors own purchases.
This helps to explain why most distributors (93.52%) are being paid something by It Works!. But, it’s hard to tell if most purchases are just by It Works! distributors (see bonus buying and inventory loading). Previous versions of the compensation plan explain that purchases of this type will be made in the distributors name. This is a red flag, a better system is to attribute sales to end customers.
Also, this income only includes commissions made on these purchases, its not clear if the products sell for more than wholesale. This is a red flag. If markups were a significant part of the income for distributors, It Works! would want to share that opportunity.
What’s does “average” mean?
Distributors make up 78.73% of the Distributors with a monthly average paid is $51. Looking carefully, we see that the range paid is extremely wide with a high of over $10,000 and a low of $1. There is no information like percentiles, and how many distributors this data represents. It is impossible to tell if very many distributors actually receive the ‘average’ amount.
For example, if there are 2 distributors and one is making $10k and one is making $1 the “average” would be about $5k. In order to get to about $51 average with only 1 person making $10k there would need to be about 200 people making $1. This means a lot of people are making very little money.
The wide ranges, make the averages pretty misleading. Instead, It Works! could report on the top and low percentiles, and other more transparent information.
Who’s getting paid?
Most people selling It Works fall in the first rank and the first three cover over 95% of distributors. Emerald, Diamond, Double Diamond, Triple Diamond, Presidential Diamond and higher ranks account for less than 5% of everyone.
We see that for 78.73% of Distributors have a monthly low of $1 and a high of $10.3k. Executives have a very similar range ($9-$10.5k) and represent around 9% of Distributors. Finally, Ruby also has a similar range ($35-$11.3k) The averages climb a bit between these ranks but its hard to tell what that actually means (see above) without more information.
What about the higher ranks?
Reaching the higher ranks is all about recruiting and having enrolled commission qualified Distributors. You can not reach higher levels without recruiting other members. This is a red flag. This means that significant income comes from recruiting other members into the network and rather than retail sales to customers outside the network.
In order to continue receiving commission checks based on the people that Distributors have recruited they must maintain their status as “commission qualified.” This means meeting a personal volume requirement to maintain eligibility for commissions based on rank.
The wide ranges for monthly payments make it impossible to know what payments Distributors generally receive. A fair thing to say is that 95% of distributors received between $1-$11.3k in commissions per month. We can also conclude most received a lot less than $51 per month (in order to bring the averages down). In this case, the averages are simply misleading.
Finally, with hundreds or even thousands of dollars in expenses it’s hard to image this leaves any profit. It’s likely most of these distributors end up losing money selling It Works!.
No affiliation with It Works! Global. Please contact us with corrections or questions.
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In January of 2018, the Federal Trade Commission of the United States released guidance on how multi-level marketing companies and participants should talk about business opportunities. The FTC is one of the government agencies which regulates all kinds of businesses, including multi-level marketing companies.
Why should we care?
The FTC works to make sure that things are fair, there is no fraud, and to protect consumers. These guidelines lets us know what the FTC has decided to be bad and why. Companies that violate these guidelines are bad for consumers, business, and in some cases could end up in trouble with the government.
If you are recruiting participants, these guidelines are a great way to think about the best way to share an opportunity. New recruits will be well informed and on their path to success with no regrets. These guidelines from the FTC are not the law but they are help to understand the law and to follow it.
FTC Guidelines on Sharing Business Opportunities
The FTC explains that, to follow the law, you must tell the truth and not be misleading to recruits and participants about the opportunities. A company violates the law if they say or show things that are false or misleading about the business (including about how much you can earn). This includes making claims when there isn’t really proof or evidence for them.
“An MLM’s representations and messaging concerning the business opportunity it offers must be truthful and non-misleading to avoid being deceptive under Section 5 of the FTC Act. An MLM’s representations about its business opportunity, including earnings claims, violate Section 5 of the FTC Act if they are false, misleading, or unsubstantiated and material to consumers.” (FTC Business Guidance Concerning Multi-Level Marketing)
This all seems great. When evaluating an opportunity, you want to make sure that the things you learn about it are true and accurate. Claims that are false or fake shouldn’t be allowed. The FTC makes deceptive practices illegal.
Must be a “reasonable basis” for claims
The first guiding principle (here under #13) says that companies must have objective evidence that supports the claims they share. If you are evaluating a business opportunity you can (and should!) ask for the evidence.
Claims to get rich are deceptive
“Some business opportunities may present themselves as a way for participants to get rich or lead a wealthy lifestyle. They may make such representatives through words or through images such as expensive houses, luxury automobiles, and exotic vacations. If participants generally do not achieve such results these representations would likely be misleading to current or prospective participants.” (FTC Business Guidance Concerning Multi-Level Marketing)
The FTC gives other example claims that are misleading unless they are “generally” achieved. These are just examples and similar claims could also be misleading.
- Making income that is similar to a career or job
- Earning thousands of dollars each month
- Become a stay-at-home parent
- “Fire their boss”
The FTC says that if participants don’t generally get these things then claiming participants could is misleading.
Many companies and leaders will share their own success. The guidance says this is okay only if they include information about how much is earned or lost by most participants.
When talking about business opportunities, talk about real results of most participants. Our research has shown that vacations, big paychecks, quitting a job, and free cars are usually very rare. Check out our income disclosure analysis pages for some examples. Ask for these disclosures. The disclosures we’ve looked at do not include expenses or losses which makes it hard to tell how many people lose money and how much they lost.
Examples should tell the whole story
People sometimes explain an opportunity with a hypothetical: “if you recruit this number of people” then you will get a big commission check. These examples need to include any assumptions for the “typical participant.” That means, for example, if any people you recruit also need to sell a certain amount of product that requirement should also be shared.
If assumptions and additional requirements that make the earnings example true for most people are not included then it’s misleading. This is the 5th principle listed under #13 in the Business Guidance Concerning Multi-Level Marketing.
This, again, is pretty common sense. It is important to get the whole story when hearing about a business opportunity. It would be bad to invest and do a lot of work and then learn there were extra requirements. That would be misleading and unfair.
The company should tell participants not to make false claims
Most MLMs will pay people to recruit new distributors and that gives them a good reason to make false claims. MLM companies should have rules and check up on participants to avoid false claims.
“[An] MLM should (i) direct its participants not to make false, misleading, or unsubstantiated representations and (ii) monitor its participants so they don’t make false, misleading, or unsubstantiated representations.”
Usually, a good place to look for these rules is in the contracts that new recruits sign. Sometimes they will be in “Rules and Regulations” or “Guidelines and Procedures.” You can ask for these documents. Participants often violate on social media, during opportunity meetings, or in one-on-one conversations. Some companies are very strict but others allow a lot.
Costs to get started To get started a new consultant needs to purchase a starter kit. These include marketing materials, 35-200 pieces of jewelry, and “business tools.” The lowest priced kit is $99. Inventory costs The Paparazzi model encourages buying inventory for you to sell. […]